Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

publishing problem

Explorer ,
Jul 06, 2015 Jul 06, 2015

When publishing to Adobe Connect (Captivate 8), the publishing gets almost to the finish when an error message pops up that the file failed to publish and I should check my network.

The network is fine. I am publishing to the correct folder in our Adobe Connect account, but it simply will not complete the process. Any thoughts?

222
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 06, 2015 Jul 06, 2015

Sounds like maybe there's a filesize limitation of some kind and you reach it right about that point.

Try hiding some slides and publishing again to Connect.  If it then DOES publish, your issue is either filesize or else there is something on those slides that is tripping up the publishing process.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 06, 2015 Jul 06, 2015
LATEST

Thank you. This makes total sense, though the file size shouldn't be an issue. I'll check every slide.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources