same script different results HOW IT IS POSSIBLE??

Report · Sep 13, 2010

Hello

using captivate 5 MAC

Im trying to use 2 click box areas to give users 2 options

- if they click on the correct one the presentation must continue

- if they cluck on the incorrect one the presentation must show the error and wait the correct answer...

Im using this way because I can show the users straight away why they are wrong and as well give them some advices before make click

I was doing this way

-question 1 ( the right one )

when user click on in just continue

- questions 2 ( the bad one )

when user make click

I use a advance action and make an advance action script

" deactivate > click_box_1" ( the question 1 click )

I got 2 questions

1. I using the same script in the same order and

7 times work fine and the last one NO... WHY???

- I already check them many time and the are completely the same

2. This is not an advance action in my point of view...

why this doesnt work the same if I just add

action

> deactivate

click_box_1

like this:

thanks for your comments

Pedro

Report · Sep 13, 2010

Hello Pedro,

I would like to help, but am not sure to understand your question well. Is it this:

you have two click boxes on one slide, I'l label them ClickCorrect and ClickIncorrect; how are they timed and how can the user identify them?
for the success action on ClickCorrect you have "continue"; there are infinite attempts, so the other action is not important
for the success action on ClickIncorrect you have an Advanced action that:
- disables ClickCorrect (I would recommend to hide it instead of disabling)
- shows a Text Caption or something else to point to the error?

One of your questions is: do I need an Advanced action, or can I use a simple action: yes it there is only one statement, but from the start of your posting I understood (perhaps I'm wrong) that you needed the two statements I described here, in that case you need an Advanced action.

The prinicipal question was about 'same script, different results': here I'm puzzled when you talk about 7 times, is this the same script on 7 slides or do you mean something else? And if it is the same script on different slides, since the click boxes have different ID's on each slides you have to edit the script for each slide. But I think you mean something else, please can you explain?

Lilybiri

Report · Sep 14, 2010

Hello again Lily

see the answers to your questions bellow

you have two click boxes on one slide, I'l label them ClickCorrect and ClickIncorrect; how are they timed and how can the user identify them?
they have the same timing and users can see them because I have done a text box where I have located the click_boxes
as well the hand in showed when users move the cursor in the area ... and a suggestions or commendations are showed as well
for the success action on ClickCorrect you have "continue"; there are infinite attempts, so the other action is not important
for the success action on ClickIncorrect you have an Advanced action that:
- disables ClickCorrect (I would recommend to hide it instead of disabling)
- shows a Text Caption or something else to point to the error? yes there is a red text box to show the error after the click
  
  ...The prinicipal question was about 'same script, different results': here I'm puzzled when you talk about 7 times, is this the same script on 7 slides or do you mean something else?
  it is not the same one but it is a totally similar one with similar order just changed to the new question
  
  And if it is the same script on different slides, since the click boxes have different ID's on each slides you have to edit the script for each slide. But I think you mean something else, please can you explain?
  you are right they are different click boxes it is not possible to make it with the same script ( unfortunately ) ...
  I got different script for each question
  
  thank you for trying to help
  
  Pedro

Report · Sep 14, 2010

Hello Pedro,

If the script is not reacting the same way, there must be something different. I have been creating quite a lot of Advanced actions, and like you sometimes I'm wondering why it doesn't work, but until now it was always due to an error on my side: wrong ID when pointing to an object, wrong timing on the timeline, fading on the object that was not completed or had already startes when the slide was paused, etc.

So please, try to check carefully: while previewing and after publishing, what was the workflow when the script didn't seem to react exactly? Does it happen on the same slide everytime, or not? And if possible, let it test by someone else.

I did write several articles on advanced actions, if you want to have a look, in this posting you will find the links to some of them:

Use advanced actions to customize your quizzes

If you cannot sort it out, perhaps you could let me access your file? Post it somewhere (yousendit or acrobat.com) and send me the link (perhaps by private message).

Lilybiri

Report · Sep 24, 2010

I've had a similar experience. It was caused by other differences on the slide. If you use "Continue", and

another object on the slide stops the timeline, then the Action has no visible effect.

Try switching from the Continue action to a "Go to next slide" and see what happens.