Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Second Preloader Issue - User Can't Advance

Explorer ,
Jan 08, 2016 Jan 08, 2016

Some of our users are experiencing the Captivate course stopping at the second preloader - black circular spinning. I was able to access one of the accounts that was 'stuck' at the second preloader. I have the debugger version of Flash player on my machine and it generated the following error:

Error: Error #1502: A script has executed for longer than the default timeout period of 15 seconds.

  at com.adobe.captivate.quizzing::QuestionScore/restoreState()

  at com.adobe.captivate.quizzing::QuizController/restoreState()

  at com.adobe.captivate.quizzing::PlaybackController/restoreQuizState()

  at com.adobe.captivate.quizzing::PlaybackController/doPollRestoreQuizState()

  at Function/http://adobe.com/AS3/2006/builtin::apply()

  at SetIntervalTimer/onTimer()

  at flash.utils::Timer/_timerDispatch()

  at flash.utils::Timer/tick()

Thinking the suspend_data might be corrupt and so it can't resume to the proper location. If anyone can provide insight into this error, I would certainly appreciate it.

Thanks, in advance.

144
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources
Help resources