Skipping Slides

Report · Jul 12, 2013

I'm having an issue with the navigation buttons in Captivate 6. When I click the forward button, it sometimes skips over slides. I originally thought that the issue was the button I had within the slides which were being used so that the project would not automatically advance. I removed the buttons, but am having the same issue.

Report · Jul 12, 2013

Are these quiz question slides or just ordinary slides that are being skipped?

If quiz question slides, have you removed or replaced any of the text captions in these slides?

Report · Jul 12, 2013

These are ordinary slides that are being skipped.

Report · Jul 12, 2013

Hi there,

Are you previewing the project or is this issue in published project?

In which format are you publishing the output?

Is there any action on enter or on exit to jump to a slide ? or have you used any advanced actions?

Thanks.

Report · Jul 12, 2013

I'm having this issue in preview mode, and after the project is published.

I'm publishing as a swf file.

Originally, there were no actions to exit or jump to a slide, so I tried the options of having it continue to the next slide on exit and having it jump to a specific slide, and neither worked.

There are no advanced actions in this project.

Report · Jul 17, 2013

Hi there,

Make sure that those slides are not hidden, right click on those slides which are being skipped and check do you have Show slide or Hide Slide option.

If that does not work then, copy all slides and paste them in a blank new project of the same resolution, and then publish.

Thanks.

Report · Sep 12, 2013

When I preview my course, the forward button skips every other slide. It's not an issue of hidden slides, because (for example) if i start hitting forward on slide 2, I get 2, 4, 6, 8, 10, etc. But if I do it from slide 1, I get 1, 3, 5, 7, 9, etc. The menu at the top (in preview) works correctly. What am I doing wrong?

Some of my slides are set to "no action" on exit, if there is a click box on the screen that jumps to the next. Some are set to go on to next slide if no interaction is required. But it doesn't seem to have anything to do with those settings, as it is affecting all the slides equally.

I am new to captivate (6), and did not create this file - it was provided to me by a vendor and I am now responsible for updating it. I would appreciate any insight!

Message was edited by: jdavis588

Report · Sep 12, 2013

Check all slides for On Slide Enter actions. It might be that the previous developer has added some actions that are triggering an extra jump.

Are you talking about the Forward button on the playbar or a button added to each slide? If the playbar, remove and replace the playbar skin. If a button on each slide, check the action assigned to each button to see if any are executing Advanced Actions instead of just simple jump actions.

If you can find no reasons for this behaviour, your project may have become corrupted. Try copying all slides to a new blank project shell of the same size. That will strip out any advanced actions and re-establish unique IDs for all objects. It might also remove this issue.

Report · Feb 10, 2015

I am getting the same problem. I can run Presenter 10 from within Power Point several times and get different slides skipped. Not sure why and I can not find a pattern. I did try the solution discussed and started Presenter 10 instead of Power point to create my project and so far the slides are not skipped. Looks like a bug in the Power Point add in.

Report · Feb 27, 2015

Getting slides skipped using the start Presenter solution. After a lot of trial and error it seems to be something to do with authorization. I ran Power Point in administrator mode and moved all my source files to a local drive (was using a drop box) and making sure all files are authorized seems to work. Not sure what changed was the solution but suspect running in admin mode was it. That was on a 5 slide test file. Going for the full presentation next.