Sumtotal error 404 - file or directory not found

Report · Sep 05, 2012

Hi,

We have a SCORM 1.2 compliant content created using Captivate 5. It's a multiple SCO (6 modules) combined into a single SCORM package. When the package was loaded in Sumtotal LMS, one of the modules alone does not launch and throws the below error.

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

However all the modules get loaded when tested in Saba LMS. Any ideas on what could the issue in Sumtotal? Would greatly appreciate a resolution at the earliest.

Thanks,

Sudarsan

Report · Sep 06, 2012

r_sudarsan,

I 've seen that error 404 numerous times in the past. It always seems to be related to the configuration of the web server not able to match the Domain name with the IP address, wrong path name, check the spelling, browser startup default settings to locate the website. etc. It always seems to be a configuration problem.

Good Luck.