Swf error when trying to publish the file as video

[praveend4861702]

I am having the swf error when I am trying to publish the file on my mac as video. I don't have any interaction (Variable) in the slides since this is going to be a video tutorial.  I already tried to publish by deleting the caches and also updated my mac, but its still keeps on throwing up the same error.

Can anyone please provide a resolution to this issue.

[Lilybiri]

Did you check the HTML tracker under the Project menu? It also helps if you mention the exact version number which you find under Help, About Captivate. I just detect now that you are not using the most recent version 12 because that version is not allowing to publish to video.

[praveend329]

I check the HTML tracker and it was showing the fade screen is not support. So I went ahead and deleted the fade transition from the slides and then tried to published it as a video but its still throwing the same error.

I am using the following version of Captivate:

Adobe 2019
Version 11.8.0.710

[RodWard]

It is very strange to have this error if you are only publishing to MP4 VIDEO.

Please show us a screen capture of the Publish to My Computer dialog so that we can see your settings.

[praveend329]

Thank you for you help. Here is the screen capture of the Publish screen.

[Lilybiri]

Problem is probably due to that version which was rather buggy. Multiple Mac users reported that type of errors.

Version 11.8.2 took out most SWF-related features, including the slide transition which you used although most of those transitions worked for Video output. I'm not sure but I would propose to upgrade and test again.

[RodWard]

Your settings look fine.

I agree with Lieve. Upgrade to 11.8.2 and see if the issue still exists.

[praveend329]

I upgrade my Captivate and it worked. Thank you for the help.

[Lilybiri]

OK, I am glad about that although even that version has some bugs.