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Training file not loading

New Here ,
Apr 12, 2021 Apr 12, 2021

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I have a SCROM package created in  Adobe Captivate 2019 (11.2.2.53) . File  size 193MB.  Page is not loading, when i importaed file to Moddle on hosted server envirnmer .. However it workes perfectly in Moodle cloud .. Any thoughts .. 

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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Captivate's HTML5 output uses JSON files.  Your Moodle cloud server may be configured to allow JSON but your hosted server environment might not be and that would be why the same content works on one server but not the other.  Check with the server administrator of the hosted Moodle server to find out whether JSON files are allowed.

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