Unable to publish Mp4 with Captivate Classic

[mistyd101013]

Unable to publish Mp4 with Captivate Classic. The error is below.  

[RodWard]

If you allow Captivate to adjust the settings, does it then publish?

[mistyd101013]

All the settings are currently on default and when this error message comes up, if I select NO, it still will not allow the video to publish. Can you you outline if there is a way to do this manually? 

[RodWard]

My question was what happens if you select YES to let Captivate adjust the settings?  It looks to me like the default settings are NOT what you need so you will either need to let Captivate make automatic changes or else try lots of different manual settings to try and find out WHICH ones work. 

There must be something about either the content in your project or the settings you have chosen that is preventing video output.  Does the project contain anything that would NOT be appropriate for video?  E.g is the content requiring interactivity? (MP4 is not interactive.)  Is the stage size too large?

[Paul Wilson CTDP]

Fifteen years ago, this approach was a reasonable way to create a video. However, with today's tools and standards, I would recommend using modern video editing software, such as TechSmith Camtasia, for a smoother and more professional result.

It's important to note that if you publish your eLearning project in Adobe Captivate as a video, you’ll lose all interactivity. Features like knowledge check slides, learning interactions, and final assessments won’t carry over. This method involves publishing your project as a SWF file and then converted to an MP4 video. Additionally, the resolution of the final video may be significantly lower than expected. For example, if your project is 1024 x 627, the resulting video will only match the smaller height dimension of 627. For comparison, HD video has a height of 1080.

When I had to use this method, I found it helpful to maximize all the settings in the Publish as Video window to get the best possible quality:

• Profile: High
• Level: 5.1
• Bitrate Encoding: CBR
• Target Bitrate: 9
• Max Bitrate: 9

Press the Test button to confirm your encoding settings are correct before you press Publish.

If these steps don’t resolve your issue, don’t hesitate to contact Adobe for assistance. You can contact their support team directly at captivatehelp@adobe.com.