When I try to install Captivate 2017 I get Error Code 103. The only help I can find for that code is "sorry, please try again." After several attempts, I am still getting this error.
Windows 10, 64-bit
Intel i3-5005U CPU
8 gig RAM
Well over 100 gig free drive space
No version of Captivate has been previously installed on this computer.
I have tried running the cleaner tool, rebooting and installing again but I still get Error Code 103.
Any assistance is appreciated.
Not the best processor... would never use i3, at least i5 (I always buy i7). And a good graphics card.
However don't think that is the origin of the problem. Can you check if you have a folder 'Captivate 10.0 in your profile\AppData\Local\Adobe? If yes, delete that folder, it has stored the Preferences, and you don't have a way to clean them with a file to run from the installation folder since the installation did not finish.
Thanks for the help. Unfortunately, I do not have a Captivate folder in AppData\Local\Adobe
In other suggestions?
Nom sorry. You should contact Adobe support.
After struggling with this error, I finally solved it.
Firstly, I am running Captivate on a Bootcamped 2019, i9, Macbook Pro running Windows 10 Pro. Secondly, initially, I downloaded all of the files in Google Chrome over a VPN with no joy.
I solved the problem by simply downloading the files in Microsoft Edge. And, while I deleted the OOBE files from the various folders, I am not sure that it was necessary.
I hope this helps. Thank you.