Captivate 2019 not registering SCORM completion in FAA eLMS (SuccessFactors)

[gregm27295517]

Hi All,

I've had an issue with a super simple page-turner Captivate 2019 project not registering completion in the Federal Aviation Administration's eLMS (SuccessFactors) platform. (Keep in mind they still recommend using IE for learners....just a tad bit behind, haha)

Works perfectly on SCORM cloud (of course) but we've tried just about ever combination of percent/slides completed setting and assign a quiz passed trigger on a button suggestion....all with no luck in their eLMS system using SCORM 1.2 or even AICC.

I can send the source file if needed. Any help would be greatly appreciated!

[Lilybiri]

Since it works on SCORM Cloud it is clearly a problem with the LMS. Can you insert a screenshot of the Reporting window? Do you have a score slide? In that case, make sure to have at least one slide after that score slide.