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Captivate 8 - facing issues with SCORM publishing

New Here ,
Apr 22, 2020

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Hi, I am facing issuse with Captivate 8 SCORM publshing, Captivate get hangs (Not responding) and not able to close it. Unable to close via Task Manager also, only option is restart the mahine. E.g. This issuse occues for single page file with text and publish it to SCORM 1.2. 

I cleared all cache and Temp file. If i pulish without SCORM its woking fine. I think this is happned after recent windows patch update. Please help me with soulation. 

 

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Captivate 8 - facing issues with SCORM publishing

New Here ,
Apr 22, 2020

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Hi, I am facing issuse with Captivate 8 SCORM publshing, Captivate get hangs (Not responding) and not able to close it. Unable to close via Task Manager also, only option is restart the mahine. E.g. This issuse occues for single page file with text and publish it to SCORM 1.2. 

I cleared all cache and Temp file. If i pulish without SCORM its woking fine. I think this is happned after recent windows patch update. Please help me with soulation. 

 

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Apr 22, 2020 0
New Here ,
Apr 23, 2020

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Had a similar issue, mine was caused trying to save my scorm file to a network destination. Changing the save to destination to my computer fixed my issue.

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Apr 23, 2020 0
Most Valuable Participant ,
Apr 23, 2020

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 Is Captivate 8 compatible with that version of Windows? May be the cause of your troubles.

Do you run Captivate with 'Run as Admininstrator' option? Is everything installed on your system, not on a networked nor external drive. This includes the paths both for the projects and the cache.

Try cleaning the Preferences as well.

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Apr 23, 2020 0
New Here ,
Apr 23, 2020

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Last week it was working fine with me with same windows configuration. 

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Apr 23, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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Where do the Default Locations point to in Edit > Preferences?

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Apr 23, 2020 0
New Here ,
Apr 23, 2020

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My Documetns in C drive

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Apr 23, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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Have you done any Windows or Browser updates recently?

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Apr 23, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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Another thing you can try: When you try to publish the project and Captivate 'hangs' and stops responding, what happens if you then hit the ESCAPE key on your keyboard? Does Captivate then work again?

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Apr 23, 2020 0
New Here ,
Apr 23, 2020

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Nothing....only option is restart my machine.

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Apr 23, 2020 0
New Here ,
Apr 28, 2020

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can anyone will help me with this problem

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Apr 28, 2020 0