Captivate Preview won't show in browser

[hamsenpai]

I'm trying to preview a responsive project in Captivate and when I hit Preview > Project, it takes me to my browser where it just loads indefinitely. No clue what's happening. I'm using Captivate 2017 and have never used it before.

[DSC_Chris]

Hi all. Not sure if this is strictly related, but I too had an issue with previewing my project and found this post. I'm actually a newbie (ok don't get alarmed....just hear me out....). Here's what happened. I was running through 'Adobe Captivate Essential Learning' on Lynda.com and had got most of the way through the course, previewing along the way, but didn't complete it in one day as I spend a lot of time experimenting. Came back the next day to resume using the projects supplied as part of the training, not any possibly contaminated by my actions, and this is when I hit the problem of previewing the project(s). Every time would get the following message (see screenshot)

As you can see I tried several times. I also tried different browsers and even tried unticking 'Show Playback Control' in Skin Editor

but all to no avail. I don't have access to a server, so that option was out. I knew the projects worked the day before, so I decided to simply shut down the software and restart it, (the old...'have you tried turning off and turning it back on again' trick...although I didn't do a full reboot). Now it works fine and goes to localhost:#####/preview/HTML5Temp etc!!!

As I said, not sure if this is strictly related, but thought the community ought to know in case someone else was having the same issue.

Possible bug????

[bunki]

Rather than repetition of literature type lengthy explanations, your comment was very constructive. It cleared my issue. Problem came suddenly after a machine crash. Restart fixed the issue

[GilMichelini]

Running 2019 11.0.2.266 on Windows 7

When I click Preview in SCORM Cloud, it starts the process and then I get this dialog box that it failed. Maybe I missed it but I did not see anyone talked about this error above. Thanks

[Lilybiri]

I think you mean 11.0.1.266?

Are you behind a firewall? Did you set up the project as a SCORM project?

[bmarkle21]

Do you have any drag and drop or other advanced interactions in your project? I have come across this issue twice. Both times, the culprit was a drag and drop Instance Name that contained spaces (I think there may be other characters that are not allowed in instance names). You can see all of your Advanced Interactions by going to Project > Advanced Interactions (F9). Renaming the instance with no spaces did the trick for me.