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Captivate trial install problem

New Here ,
Apr 09, 2015 Apr 09, 2015

In trying to install my trial version of Captive  by mouse clicking on Capivate_7_x64_LS21.exe, I got the message:


‘The file archive part of Adobe Captivate 7 (64Bit) is missing.

  You need all parts in the same folder in order to extract Adobe Captivate  7 (64 Bit).  Please download all parts.

I have the following files  in the folder I created  This PC > Documents > AdobeCaptivateTrialDownLoad 

Adobe_eLearning_Asset_LS21.exe

Captivate_7_x64_LS21.exe Captivate_8_Voices_x64.zip

Captivate_8_x64.LS21.exe

I had no problem when I launched Adobe_eLearning_LS21.exe.  That seemed to work.  I stored the resulting file folder structure  Adobe eLearning Assets on my desktop.

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correct answers 1 Correct answer

Adobe Employee , Apr 09, 2015 Apr 09, 2015

Hi There,

In order to download Captivate 7 , you have to download both files ( .7z and .exe ) at the same location/ folder. Once both files download then run .exe file and it will extract .7z file first and then run the installer of Captivate 7.

Adobe_eLearning_Asset_LS21.exe file is for downloading Characters that you can use in your project to create great looking e learning content.


Captivate_7_x64_LS21.exe Captivate_8_Voices_x64.zip file is for downloading Neospeech voices that you can use to g

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Community Expert ,
Apr 09, 2015 Apr 09, 2015

you need files 1 of 2 (the 7z archive) and files 2 of 2 (the exe).

  

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

window using the Lightroom 3 link to see those 'Important Instructions'.

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Adobe Employee ,
Apr 09, 2015 Apr 09, 2015
LATEST

Hi There,

In order to download Captivate 7 , you have to download both files ( .7z and .exe ) at the same location/ folder. Once both files download then run .exe file and it will extract .7z file first and then run the installer of Captivate 7.

Adobe_eLearning_Asset_LS21.exe file is for downloading Characters that you can use in your project to create great looking e learning content.


Captivate_7_x64_LS21.exe Captivate_8_Voices_x64.zip file is for downloading Neospeech voices that you can use to generate audio using speech agents in your course.

You can chat with an expert by clicking on the following link and will assist you in download/ install of Captivate 7 :-

Contact Customer Care

Regards,

Ajit

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