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Clicking a button activates other buttons in Captivate presentation

New Here ,
Feb 06, 2020

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I'm making a presentation for a client and have noticed an issue on one particular page: when I click buttons slowly (approx. 0.5-1s between clicks) then the slide functions as expected; when you spam-click, the incorrect button activates. This page is set up as a number of smart shapes that either flip a card or reset the slide (see screenshot), but for some reason when you are quickly clicking it seems to think that the card to the left is being clicked instead.

 

Screenshot 2020-02-06 at 09.22.39.png

 

Please see attached video to show this issue:

 

 

Has anyone encountered this issue before?

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Clicking a button activates other buttons in Captivate presentation

New Here ,
Feb 06, 2020

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I'm making a presentation for a client and have noticed an issue on one particular page: when I click buttons slowly (approx. 0.5-1s between clicks) then the slide functions as expected; when you spam-click, the incorrect button activates. This page is set up as a number of smart shapes that either flip a card or reset the slide (see screenshot), but for some reason when you are quickly clicking it seems to think that the card to the left is being clicked instead.

 

Screenshot 2020-02-06 at 09.22.39.png

 

Please see attached video to show this issue:

 

 

Has anyone encountered this issue before?

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Feb 06, 2020 0
Most Valuable Participant ,
Feb 06, 2020

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Without seeing the actions triggered by those 9 interactive objects, not much can be told...

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Feb 06, 2020 0
New Here ,
Feb 06, 2020

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Hiya, what's the easiest way for me to show that? Is there a way to package up the file so it can be looked at?

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Feb 06, 2020 0
Most Valuable Participant ,
Feb 06, 2020

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Sorry I don't accept to debug files. Which type of actions do you use? Why are the interactive object staggered on the timeline? How is the functionality set up... 

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Feb 06, 2020 0
New Here ,
Feb 06, 2020

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Alrighty. The staggered objects may not be the best way of doing things, but it was the easiest way I could see to achieve what I needed to happen, and this is the first project I've done in Captivate.

 

The first three objects have, in order: a Continue action; an Advanced Action to jump forward 1 second (cpCmndGotoFrameAndResume = cpInfoCurrentFrame + 33); and an Advanced Action to jump forward 2 seconds (cpCmndGotoFrameAndResume = cpInfoCurrentFrame + 63). All of the other objects (highlighted blue in the screenshot below) are simple Replay actions to reset the slide.

 

I presume what is happening is that things are getting confused with the Advanced Actions?

 

Screenshot 2020-02-06 at 10.43.48.png

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Feb 06, 2020 0
Adobe Community Professional ,
Feb 06, 2020

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Trying to do too much on the same slide is what gets a lot of newbies into trouble.  Spreading an interaction over a number of slides often has lots of benefits because it gives you a number of extra events you can use to trigger Advanced Actions.

 

I would personally be recommending you break this up into around four slides.

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Feb 06, 2020 0
Most Valuable Participant ,
Feb 06, 2020

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You are using micro-navigation... Indeed not a good way at all. It is rarely very precise and needs some time to execute. Would never use this for the type of use case you are showing. And how do you 'Replay' the slide? 

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Feb 06, 2020 0
New Here ,
Feb 06, 2020

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Unfortunately this is what the client has requested; had I known more about Captivate at the start of this project I would indeed have recommended breaking this up into more steps, but we're now right at the end of the project and this issue has only just been raised as a problem (originally all of the cards flipped at once). The Replay action I have is "cpCmndGotoSlide = cpInfoCurrentSlide - 1".

 

Looks like there isn't a way around the issue anyway. Thanks for taking the time to help Lieve and Rod.

 

Screenshot 2020-02-06 at 11.21.58.png

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Feb 06, 2020 0
Advocate ,
Feb 06, 2020

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For what it is worth - an easier approach to keeping all this on one slide might be to make each of the flash cards as an image with a second state for the back side.

Then put a click box over the top and just have that action go to the next the state for that card.

Since there are only two states - it would be an effective toggle without variables.

There are other ways to do this of course and it may be too much work to change at this point for you but something to chew on nonetheless.

 

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Feb 06, 2020 1