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Grey screen on IE when pausing the videos

New Here ,
Jul 04, 2018

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I have the following problem with adobe captivate 10.0.1.285: When I export my project to our LMS everything is fine with Chrome and Internet Explorer 11.

The problem is that when someone pauses to watch a video and then plays again, they get a transparent gray load screen intermittently for the rest of the video if they only use Internet Explorer 11. This is just a problem with Internet Explorer.

It does not happen with Chrome. It used to happen to me from the beginning of the video and I solved it by delaying 0.5s each video.

I tried removing the "AutoPlay" mark and changed the "Preloader%" below 100%, as recommended, and it keeps happening. I'm not sure what else to do.

Thanks fot sour help!!

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Grey screen on IE when pausing the videos

New Here ,
Jul 04, 2018

Copy link to clipboard

Copied

I have the following problem with adobe captivate 10.0.1.285: When I export my project to our LMS everything is fine with Chrome and Internet Explorer 11.

The problem is that when someone pauses to watch a video and then plays again, they get a transparent gray load screen intermittently for the rest of the video if they only use Internet Explorer 11. This is just a problem with Internet Explorer.

It does not happen with Chrome. It used to happen to me from the beginning of the video and I solved it by delaying 0.5s each video.

I tried removing the "AutoPlay" mark and changed the "Preloader%" below 100%, as recommended, and it keeps happening. I'm not sure what else to do.

Thanks fot sour help!!

Views

70

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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