Site cannot be reached message appearing when previewing responsive projects

[MarkWFD]

Hi

I am suddenly recieving the following 'This site can't be reached' message when I preview a responsive project. It was working fine yesterday. I have cleaned my preferences and tried other browsers and nothing works. Any other suggestions? Many thanks for any suggestions. M

[RodWard]

Try changing your default browser to something else.  If using Google Chrome, try Edge and vice versa.  

I have this happen from time to time on my Windows 10 box as well.  For some reason, going into Windows Settings > Default Apps and changing the default web browser seems to fix it.

[MarkWFD]

Thanks for your suggestion Rod but unfortunately no luck with that approach.  I wonder if uninstalling then re-installing the program would help? Any thoughts?

[RodWard]

Should not be necessary but worth a try if all else has failed.  Just remember to choose the option when uninstalling to clear Preferences as well.

[CarlinaBriscusoSadler]

Hi, I'm having the same problem.  Worked with Captivate and Chrome for 12 hours straight yesterday, no problem.  This morning I get the error when previewing projects:

Additional advice welcomed!

Warm Regards, 

Carlina

[RodWard]

Have you tried the tip offered earlier in this thread to change your default browser in Windows > Settings > Default Apps?

[CarlinaBriscusoSadler]

Yes.  It didn't help, but the issue resolved itself by the next day.  

Thank you!