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Software simulation issues in Captivate 2017

New Here ,
May 13, 2019

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The red recording box is showing in my recording (whether I choose Manual or Automatic recording). The left side of the red recording box is also showing in the middle of the screen in the simulation. I read something about a problem with a responsive project, but this is not a responsive project. Also, the mouse is not aligned properly, and therefore does not click in the correct place in the screenshot.

Thanks so much for any help!

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Correct answer by Lilybiri | Most Valuable Participant

What is the display percentage of your screen?

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Software simulation issues in Captivate 2017

New Here ,
May 13, 2019

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The red recording box is showing in my recording (whether I choose Manual or Automatic recording). The left side of the red recording box is also showing in the middle of the screen in the simulation. I read something about a problem with a responsive project, but this is not a responsive project. Also, the mouse is not aligned properly, and therefore does not click in the correct place in the screenshot.

Thanks so much for any help!

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Correct answer by Lilybiri | Most Valuable Participant

What is the display percentage of your screen?

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115

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Most Valuable Participant ,
May 15, 2019

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What is the display percentage of your screen?

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New Here ,
May 15, 2019

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Thank you for your response. Not sure what you mean by "display percentage of your screen." Where would I find that? Is it a setting in Captivate or somewhere else?

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Adobe Community Professional ,
May 15, 2019

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Windows Settings > System > Display

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Most Valuable Participant ,
May 15, 2019

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It is a setting dependent on your OS. For recording it is important to set it to 100%.

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New Here ,
May 15, 2019

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To RodWard and Lilybiri:

I think that was it! Thank you so much!!!

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Lilybiri LATEST
Most Valuable Participant ,
May 15, 2019

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You're welcome, glad the problem was solved.

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