Hi community. When we record a user typing interaction in training simulation mode, it does not create a TEB (text entry box). This worked perfect in windows 7 and Vista, but in windows 8 and 10 it no longer works. We use Captivate 8.
Hi Donalall. Thank you very much for your reply. I tried opening Captivate 9 as administrator and did the settings you suggest, but still, the recording done not capture the TEB field. Did the test on windows 10 and 8. Any suggestions?
Hi Donalall. Sorry I misunderstood. So you still have the TEB issue, also if you logon as Admin, as I also have?
I have started chat with Adobe Captivate support, but so far they have only suggested that I try change screen resolution, which naturally did not solve the problem.
This may or may not help, but logging onto your PC as an Administrator is NOT the same as using Run As Administrator to launch the application. You need to right-click on the Captivate EXE in Program Files or on one of the Captivate shortcuts elsewhere, and then choose Run As Administrator from the context menu. Try that and see if it helps.
I realize this is an old post, but I am having this issue of Text Entry Boxes not being captured while recording with Captivate 9 and Windows 10 - none of my text boxes are captured for Training or Assessment simulations, there is only a video captured of the text entry, as if I were capturing a drag and drop operation. I can manually create the TEB, but I do not want to keep doing this, as it is very time consuming and I am on a tight timeline. Any help is greatly appreciated.
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