Two problems: Audio & links to PDFs

[dommo5001]

We have created a few LMS modules and using them the ACTO App (LMS). We seem be experience two small issues:

Audio keeps playing when App is minimised

The slides have an audio track playing but when the user minimises the App or navigate to another tab on a browsers, the audio and the slide continues to play. Has anyone else experienced this issue?

Links to PDF

We have also added several PDFs to the LMS modules. These PDF documents open in a new window on a browser, but when using the ACTO app. They open in the same window. So, users need to relaunch the module. 

Any help with these two issues would be greatly apprecaited.

Kind Regards

[Jacob Hokland]

Could you check what is happening if you just link to an image instead.

[Lilybiri]

To check if the problems are due to Captivate or to the LMS, you could try to upload to SCORM Cloud for testin.

[RodWard]

With the second issue where the PDFs appear to open in the same window as the lession, just check whether in fact the course window IS still open but is now behind the LMS window.  I had this same problem with an LMS last week.  I thought opening a PDF had booted me out of the course because I could no longer see the course window.  However, it turned out that the course had indeed opened the PDF in a new tab or window, but it had shunted the course window to another window right behind the LMS window where I could no longer see it.  You might be experiencing the same issue.