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Video Playback issues on Published SCORM file

New Here ,
Mar 24, 2019 Mar 24, 2019

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When I preview inserted video it plays correctly, ie in correct alignment when I preview the Project from within Captivate.

However when I publish the project into SCORM 1.2 file the video plays back incorrectly, ie sideways.

I note when I insert the video file initially it is in a side on position (not sure if it relates to how the video was actually captured originally) but I have changed the alignment to 90 degrees within options.

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Community Expert ,
Mar 25, 2019 Mar 25, 2019

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You may need to correct the orientation of the video in a video editing application rather than trying to do it in Captivate, then insert it again into Captivate after you've changed the orientation.

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Thanks for that, I have gone back + checked the original orientation and it is in the correct alignment.

For some reason when it is inserted into Captivate it puts in sideways?

Do you know of a suitable video editing application (that is Windows 10 compliant) that I might be able to use?

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Community Expert ,
Mar 26, 2019 Mar 26, 2019

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How does it play witth Preview HTML in Browser (F11)?

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New Here ,
Mar 26, 2019 Mar 26, 2019

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Ok, have tried that but still the same issue.

Looks like, as first suggested, that I have to check, edit + suitably align this outside of Captivate using video editing software before inserting this in.

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