Where is the serial number for Captivate 30 Days Free Trial?

New Here ,
Mar 27, 2017

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I want to create a video training and want to try Captivate since it is highly recommended by others.  Therefore, I created an Adobe ID and downloaded Captivate 9; however, I am trying to install it and running into issue at "Provide a Serial Number".  I didn't receive a Serial Number in the email, or where can I find this serial number for the free trial?

Appreciate your help!

Thanks.

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Getting started, Installation and licensing

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1 Correct Answer

Adobe Community Professional , Mar 27, 2017
Paul Wilson CTDP Adobe Community Professional , Mar 27, 2017
You might be seeing this screen here.Click the Back button and on the preceding window click on Start Trial instead of License This Software as shown below (You may have to sign in again). 

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Adobe Community Professional ,
Mar 27, 2017

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You might be seeing this screen here.

2017-03-28 2-21-48 AM

Click the Back button and on the preceding window click on Start Trial instead of License This Software as shown below (You may have to sign in again).

2017-03-28 2-21-18 AM 

Paul Wilson, CTDP

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New Here ,
Mar 28, 2017

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Thank you!  Appreciated your answer.

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Most Valuable Participant ,
Mar 28, 2017

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Just continue to use the trial, only when you have licensed the product will you need a serial number.


Beware: all output created with a trial version will expire after 30 days.

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New Here ,
Mar 28, 2017

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Hi Lilybiri,

Thanks for the answer, but I was in the process of installing and it got stuck at serial number so I don't know how to "continue" with the trial.

Thanks,

Cathy

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New Here ,
Nov 18, 2020

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Hi Can u help me?plss  i need this serial number 

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New Here ,
Nov 18, 2020

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[image: image.png]yes plsss help me i dont know this serial number?

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Lilybiri LATEST
Most Valuable Participant ,
Nov 18, 2020

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You don't need a serial number for a trial version. Look in this thread at previous answers.

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