YouTube videos not loading in Captivate

Explorer ,
Oct 01, 2020

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We usually don't link to YouTube videos in our training, but we have a client that needs us to link to one. It works when I run it locally, but once in the LMS, it just shows that it's loading and never plays.

 

Any ideas as to what is going on? Here's a screenshot of the videos and the Captivate Properties panel for the video. I am not using overlays.

 

youtube-not-working.jpg

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1 Correct Answer

Adobe Community Professional , Oct 01, 2020
RodWard Adobe Community Professional , Oct 01, 2020
YouTube detects when its content is being played from a different domain and usually blocks it.  When you are just playing it locally from your own PC, that's not a problem.   Check with YouTube about their permissions with this kind of usage.

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dastie AUTHOR
Explorer ,
Oct 01, 2020

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Forgot to add I'm using Captivate 2019 Version 11.5.1

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Adobe Community Professional ,
Oct 01, 2020

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YouTube detects when its content is being played from a different domain and usually blocks it.  When you are just playing it locally from your own PC, that's not a problem.

 

Check with YouTube about their permissions with this kind of usage.

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dastie AUTHOR LATEST
Explorer ,
Oct 02, 2020

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Yes, that explained it. This YouTube video is not owned by the client - it is a person with many subscribers who probably does not want their video used without consent.

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