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cannot use pro mode

New Here ,
Mar 08, 2025 Mar 08, 2025

im new to adobe, i have the 7 day free trial of all apps subscription. i cannot use the pro mode of character animate even though every time i open the application, it says i already have the subcription. ive tried quitting and restarting both the computer and installment to no avail.

Bug Unresolved
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2 Comments
New Here ,
Jul 02, 2025 Jul 02, 2025

did you found out the solution ?im in the same dilemma

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Community Expert ,
Jul 03, 2025 Jul 03, 2025
LATEST

You have to manually switch from Starter Mode to Pro Mode by clicking on the mode text in the upper right corner of the app. What happens when you do that? Is there an error message?

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