Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I can't download some puppets, example projects, or any resources.

New Here ,
Sep 13, 2023 Sep 13, 2023

I can't download some puppets, example projects, or any of the resources listed in CH. I keep getting an error message advising something went wrong. I can download some puppets but not all. known of the example projects or resources. Can anyone help with this? It would be greatly appreciated! 

Anthony311402104scg_0-1694647925613.png

 

Bug Unresolved
TOPICS
Crash
328
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Hmm, can you direct me to specific named puppet or project files you're trying to download, or urls to the web pages before trying to download? The puppets and projects I've tried seemed to download OK.

 

Thanks.

Translate
Report
New Here ,
Sep 14, 2023 Sep 14, 2023

Sure and thanks. 

Linden & Robot

Anthony311402104scg_0-1694700511333.pngAnthony311402104scg_1-1694700529404.pngAnthony311402104scg_2-1694700555203.pngAnthony311402104scg_3-1694700578548.png

 Pretty much everything on this page 

https://pages.adobe.com/character/en/puppets

and this page 

https://pages.adobe.com/character/en/resources

 

Translate
Report
Adobe Employee ,
Sep 14, 2023 Sep 14, 2023
LATEST

Thanks. Yeah, I still cannot reproduce the issue.

Could you try in a private/incognito browser window, or on a different machine if you have access to one, to see if that makes a difference?

Translate
Report