Audio Level Too Low doesn't record anything

Report · Jun 19, 2020

Hello
I have a problem with Adobe Character Animate.
I was making a character in Adobe Character Animate great and my camera and my microphone worked perfectly, and my record was good. Suddenly I saw the Audio Level Too Low doesn't record anything, and my lip-sync doesn't move in my character face.
The icon for the camera and microphone is blue and I checked the control panel to make sure that they are working perfectly.
I would be happy to help me.

Thank you

Report · Jun 19, 2020

Hi Asma. From your request there is not much information to go on. However my first investigation would be to check my system components. I don't know what OS you are using, but there is a way to verify correct operation of the microphone.

My next step would be to create a new CH project and import the puppet to see if the microphone worked. I have noticed some wierd hangups in the product. It is an extremely complex piece of S/W and I for one do not expect perfection this early in development.

Other than that . . . I would get a cup of coffee and think about things.

Report · Jun 19, 2020

Adobe has their own audio controls, so also check the Preferences / Audio Hardware settings. Is it using the microphone you want it to? This is not the same as the OS default microphone - you have to set it separately. Maybe it changed somehow? (Shrug.)