Ch 2021 hangs on startup

Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Just updated from Ch 2020 which was working fine.    The spalsh screen freezes on 
Initializing (Loading TransmitFullScreen.prm)

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Freeze or hang

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correct answers 1 Correct answer

Community Beginner , Apr 15, 2021 Apr 15, 2021
The issue in my case was Mediafoundation.dll attempting load codecs from a mapped network drive that was offline.  Bringing the drive back online resolved the issue.

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Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Update:  Same issue now with both 3.5 and 4.0, after uninstalling/reinstalling both.

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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The issue in my case was Mediafoundation.dll attempting load codecs from a mapped network drive that was offline.  Bringing the drive back online resolved the issue.

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