I created a puppet from artwork in Illustrator and saved it as a .ai file. I am using Illustrator cc vs. 29.0 and Adobe Character cc vs 25.0 both updated 4 days ago. When I try to import there are NO .ai files in my file, but if I open it in Explorer the .ai file is in Explorer. I am new to Character Animator, but not new to either animation or editing. This is the first puppet that I am trying to import. Where is the incompatibility between the two programs? I am not using the 2020 version and would hope that the bug would have been fixed by now. I am also using the pro version and no free versions of either program. I am quite frustrated right now, so any suggestions would be greatly appreciated. I have been very thorough in creating the puppet in Illustrator with all the layers and following the guide exactly. I am on Windows 11, as I said, I am using CC version 29.0 and CC 25.0 of Character Animator. I have tried File - import - chose file on a computer - and there are no AI files. I then tried to import from the home screen of Character Animator - IMPORT FILE- chose file, and no .ai files. I then went to File Explorer and opened the same file and the .ai file is right where I stored it on my hard drive. I haven't figured out how to bring .ai files from Adobe CC Cloud yet which is my preferred method of storage. The cloud is a much safer place to save files when your PC crashes for any reason.
If you all could help me, it would be tremendously helpful as this problem is giving me a Migraine. I am in a bit of a time crunch here. I thought this would be much easier than my doing it frame by frame trying to match speech and facial expressions. The body is easy to animate the old-fashioned way. LOL
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