Character Animator Project Wiped Out

[nickchilson]

Hello!

I was working on an after effects project which included some character animator scenes that I'd imported to after effects using Adobe Dynamic Link.

One day, when I went to open the after effects project, I received this message:

Naturally, I closed after effects and opened up "c-animator HBNG2.chproj" to see what was the problem, and I found that my entire character animator project had been wiped clean. No puppets, no scenes, no nothing. Just gone.

So my question is threefold:

1. Why did this happen?

2. Can I recover my lost character animator project?

3. How can I prevent this from happening in the future?

Any and all feedback would be greatly appreciated, thanks!

[alank99101739]

If you look in the directory the project file is in, could you show the directory structure there? If you make a zip file, how big is the zip? Can you upload that zip to google drive or similar? I would reach out to DanTull​ to see if he can recover anything

Why did it happen? No idea. But cloud sync software is a common problem. It can try to sync while ch is running so they fight over the files.

But making backups is the ultimate protection of course. I zip the directory and upload to google drive myself.

[DanTull]

I would definitely be willing to inspect the project and perform whatever diagnosis/repair is possible.

DT

[nickchilson]

Hey Dan! Thanks so much! How can I send you the project?

[DanTull]

Usually folks just zip it up and use the private message feature on these forums to send me a download link for Dropbox, CC Files, or another file sharing service.

DT