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Error codes on startup

New Here ,
Aug 31, 2021 Aug 31, 2021

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Hello, I keep getting these error codes when I start the program and click on the Chad puppet (Photoshop). If I keep closing the error I eventually get to the puppet, but it fails to create a scene. I am totally new to this program, but it worked in my office earlier and now I am trying from home. Not sure if its an issue with my computer or the program? Any help is appreciated!

 defaultdyk4qjk4akyo_0-1630446415269.pngdefaultdyk4qjk4akyo_1-1630446426824.png

 

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Bugs , Crash , Freeze or hang

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi there,

 

We're sorry for the trouble. Which version of Character Animator are you using? Does it happen with all the puppets?

Let us know. We're here to help.

 

Regards,

Shivangi

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