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exporting

New Here ,
Apr 11, 2024 Apr 11, 2024

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hi, I have recently made an animation and i am unable to export the whole scene. when I open the exported video, it is not even a second long even though the orignal is almost 30 seconds long. I have been trying to export the whole video for very long now. has this happened to anyone and does anybody know how to fix this problem???

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correct answers 1 Correct answer

Community Expert , Apr 19, 2024 Apr 19, 2024

Select "Timeline" from the top menu and from the drop-down, make sure that "Enable Work Area" is NOT checked. (See below).

EnableWorkArea.png

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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It could be that you only have a portion of the animation selected on your timeline. Click and drag the grey bar at the top of your timeline to include all of your animation.

timeline.png

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New Here ,
Apr 11, 2024 Apr 11, 2024

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Screenshot 2024-04-12 at 7.49.25 AM.png

all the portion i want is selected, i tried to move it around and adjust it but still does not work. thank you for your reply tho.

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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How are you exporting? Through Adobe Media Encoder or just the share icon? It looks like CH is saying your scene is 30 seconds long, but my guess is the export is cutting it off for some reason.

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New Here ,
Apr 13, 2024 Apr 13, 2024

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Screenshot 2024-04-14 at 10.16.23 AM.png

 i am exporting through the share icon (upper right icon)

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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Okay so what's interesting there is I see .04 sec listed in that dialog.

Can you please go to TImeline > Enable Work Area and make sure it's unchecked?

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New Here ,
Apr 18, 2024 Apr 18, 2024

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I found the timeline but couldn't find the enable work area.

 

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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Select "Timeline" from the top menu and from the drop-down, make sure that "Enable Work Area" is NOT checked. (See below).

EnableWorkArea.png

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New Here ,
Apr 19, 2024 Apr 19, 2024

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it worked!!! thank you so much!!!!

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