Installation works fine, opening all good - but cannot load any figures

[Adam2437421758l1]

Hi there !

I use the creative suite, and wanted to try the cool Character Animator masterpiece.

It opens up normal , loads the screen with all the models and even the custom set

for an avatar seems to work. I come as far as the rendering window.

It will create many pictures but not open anything afterwards; only showing:

Error in Ch-Version 22.3x65  , and for example "Thorne.ai" could not be accessed.

I reinstalled everything like 5 time by now - restarting the computer,

updating the graphics card driver and cleaned all the junk with AntiMalwareBytes.

What is going on? Why does the program not let me in and try?

Thanks my friends all over the world. I am very good at photography; so if anyone has any questions- always welcome. But Adobe support, I am helpless 😞

[Adam2437421758l1]

sadly I don't get beyond this point here.  :-((((

[alank99101739 · Accepted solution]

Is your documents folder in OneDrive or anything like that? Try creating your project somewhere new, like C:\Adobe (create a new directory) just to see if it helps. Cloud backup software can conflict with Character Animator as they both can fight over access to files. CH frequently wants exclusive access or it throws a tantrum. But cloud backup software, if running, might see a file change then go try and grab exclusive access so it can make changes - then complain because the cloud software grabbed an exclusive lock request as well.

[Adam2437421758l1]

fun fact first: i don't use any form of remote storage

but: I upgrade your rank from legend to genius.

your input helped and saved my day - or let's put it this way: you allowed me to get creative 🙂

big big thanks !!!

[Adam2437421758l1]

to make things more clear: i don't use any remote storage, synced storage or any kind of OneDrive alike solution.

[alank99101739]

So I think you are saying "even when you are wrong you are right! Genius!" ... ummmm. Thanks?

Glad you are being creative! 😉