'Invalid Surface Image' and project unusable

New Here ,
Mar 04, 2022 Mar 04, 2022

Copy link to clipboard

Copied

Hi, my project has suddenly stppped working - I can't do anything without encountering this popup 'Invalid Surface Image'. I've tried refreshing the scene and moving the project to my desktop with no luck.

 

Is this Character Animator project just corrupt and ruined? Should I start again from scratch?

TOPICS
Bugs , Crash , Freeze or hang

Views

61

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 04, 2022 Mar 04, 2022

Copy link to clipboard

Copied

A search came up with this thread. Give it a try. Solved: Invalid Surface Image - Adobe Support Community - 10555334

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 04, 2022 Mar 04, 2022

Copy link to clipboard

Copied

Hi, as I said in my Q, I already tried that to no avail.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 04, 2022 Mar 04, 2022

Copy link to clipboard

Copied

LATEST

I did not realize that you tried ALT-refresh. The other option is to reach out to @DanTull 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines