My webcam wont appear in Character Animator

[matthewe47530596]

I have just purchased a Logitech C525 webcam - and there is NO video in the Character Animator. I can see the audio levels move if I make a noise, however, cannot see any video whatsoever.

I have installed all the latest drivers - it appears to work elsewhere, just not in Adobe Character Animator.

I have tried switching to Next Camera, default camera, reinstalled drivers, Logitech drivers, Microsoft drivers etc... all to no avail.

[vagnerj19086653]

I have the solution for this problem. Go to device manager and disable the virtual cameras that you have installed on your computer. Only that! Very simple!

[Dreddy]

Thanks Vagner, this did the trick 😉

[Blake29953129s2x1]

I'm having the same issue.  Running MacOS 13.3.1 on Mac Studio using a Emeet c950 webcam.  The webcam company is no help so I'm trying here.  Any ideas?  None of the solutions offered here have worked.

[TheOriginalGC]

You will probably get a better response if you start a new thread. I am not familiar with the peculiarities of the Mac so I cannot offer much assistance. 

[SmartCam]

Any luck? I'm running the emeet as well on a Mac Studio and I'm getting no video.  

[LaurenChavezCallejas]

eMeet camera on Mac Studio over here as well - no video in CA, Photobooth works fine. Any suggestions appreciated. Laptop was working fine but just switched machines.

[Blake29953129s2x1]

Unfortunately, the camera is the main problem.  I went threw several cameras before finding that Anker makes a camera that works.  There's a certain protocol Adobe requires of the camera.  To my knowledge, any Anker camera should work.  I use the Anker PoweConf C200 2K.