version 22.5 error 205 on Win10

[kenn260091321aii]

I installed Character Animator 22.5 to a Windows 10 system. I can open the program no problem. the other user on the system gets an error 205. 

I changed back to Character Animator 22.4 on the same system. the other user does not get any errors. Any ideas on a fix?

thanks.

[TheOriginalGC]

Have you tried the latest Beta?

[kenn260091321aii]

I cannot use the beta version.

[oksamurai]

Try signing out and back in. https://community.adobe.com/t5/character-animator-discussions/character-animator-code-205-app-is-unl...

[kenn260091321aii]

that did not work for me.

[oksamurai]

From another thread: "Check to see if any other app that’s part of All Apps is working. That will help narrow down the problem. Contacting customer support is the best way to resolve these types of account issues." Can this other user open up all other Adobe apps except CH?

I would also check system requirements: 

https://helpx.adobe.com/adobe-character-animator/system-requirements.html