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CF 2023 Upgrade - Purchasing License Location

New Here ,
Nov 15, 2023 Nov 15, 2023

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Dear Team,

Require you gudance to resolve these concerns.

I am currently resides at middleeast-Bahrain and trying to purchase upgrade Licence for CF 2023 Enterprise Edition. But we are not able to proceed with this purchase and getting attached error saying it is not applicable for my location. 

We are looking to upgrade from CF 10 standard Edition to CF 2023 Entraprise Edition 

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Madu, are you going to the page to buy that here:

 

https://commerce.adobe.com/checkout/payment/?items%5B0%5D%5Bid%5D=CBE8F242884BB25687F8581EC42C327B&c...

 

which is offered via "buy" button here:

https://www.adobe.com/products/coldfusion-family.html

 

If those don't work, I'll note that you can also buy cf from resellers, such as the makers of the cf monitor FusionReactor (Intergral), who offer cf (showing prices always at a discount) at:

 

https://www.buy-adobe-software.com/

 

Or maybe someone will offer a solution your specific problem on whatever Adobe page you're using. 


/Charlie (troubleshooter, carehart.org)

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New Here ,
Nov 15, 2023 Nov 15, 2023

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Hi @Charlie Arehart  

Thank you for the swift respond.

We are trying to purchase the upgrade license. Or should we buy full license ?

 

CF_License_Upgrde.JPG

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hello Madu_APMT,

 

Please purchase full ColdFusion 2023 License, upgrade License will not work if you are planning to upgrade from CF 10 to CF 2023

 

Thanks & Regards

Ravi

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New Here ,
Nov 15, 2023 Nov 15, 2023

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@RaviShankar Chagnur 

Thank you for the guidance. But when I am trying to purchase any i am getting below error. ADOBE_CF_Purchase_Issue.png

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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Hello Madu_APMT ,

 

Can you please send an email to cfinstall@adobe.com, 

 

Thanks & Regards

Ravi

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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Someone else has reported that error today, but only for the button to buy cf standard. It works fine for cf enterprise (which is what I tried when I replied to Madu the other day).

 

Here's that other discussion :

https://community.adobe.com/t5/coldfusion-discussions/purchase-link-for-coldfusion-standard-is-broke...


/Charlie (troubleshooter, carehart.org)

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

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Hi @Charlie Arehart and others,

We have reported this issue to the web team. They're working on it, and we'll have a solution soon.

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New Here ,
Nov 17, 2023 Nov 17, 2023

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Hi every one, thanks for all comments. 

I have manged to reach ADOBE CF Sales and REseller as Charlie mentioned. 

 

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