Inspiring

Question

CFMAIL - Constant 'Exception reading response'

Forum|Forum|14 years ago
January 18, 2012
4 replies
5598 views

Does anybody have any idea if there is a hotfix or way to resolve the problem with CFMAIL constantly dumping perfectly good emails into the undelivered folder, with the logged message Exception reading response?

I put them back in the spool and they work fine, even test emails to myself sometimes end up in there

BTw This is CF8.01

Thanks

Mark

Advanced techniques

This topic has been closed for replies.

C

Claude1

Inspiring

Hi,

I know this thread is one year old, but in case you didn't find the reason of your problem, here is what I found in my case.

I discovered that my mail server (Mail Enable) has a default limit of 1000 messages sent per hour. So whenever CF has more than 1000 messages to send, it gets blocked by Mail Enable.

I just remove this limit, restarted the SMTP service, tranfered all messages in the spool and POOF!, all messages were gone!

A

ACS LLCAuthor

Inspiring

Thanks for taking the time to post in here I never did find a solution, I don't have access to the mail server as we're using the ISP's mail server, even when there is a very low amount of mail going out it still happens, it can literally be on a single email, and nothing has been sent for hours as we're not big emailers (from the server), It may still very well be related to the mail server, although the word 'exception' tends to point me back towards CF, but if you managed to resolve it with a mail server tweak then perhaps it is indeed the mail server. I guess one way would be to try another mail server somewhere, the only problem is that we'd probably suffer from mail delivery issues then as the reverse look ups would not be accurate to the SPF records etc.

C

Claude1

Inspiring

I don't have access to the mail server as we're using the ISP's mail server, even when there is a very low amount of mail going out it still happens,

Then you're probably not the only one using the server.

I got a hint from my mail server logs :

"Postoffice Internetique user xxxx has sent too many messages this hour and message rejected."

M

mjtanney

Participant

I am having the same issue. I believe it started a few months ago. Can't seem to find a pattern. Sometime the same e-mail will go through one day but not the next - so its not my SMTP server or the recipient email address. Has anyone solved this yet?

running ColdFusion version 8,0,1,195765

this is an example in the mailsent.log:

"Information","scheduler-5","08/15/12","11:34:44",,"Moved undelivered mail: Mail30590.cfmail to C:\ColdFusion8/Mail/Undelivr directory"

and i have thousands of these in the mail.log

"Error","scheduler-4","08/15/12","11:30:39",,"Exception reading response"

"Error","scheduler-5","08/15/12","11:34:44",,"Exception reading response"

"Error","scheduler-3","08/15/12","11:50:12",,"Exception reading response"

"Error","scheduler-1","08/15/12","11:55:24",,"Exception reading response"

A

ACS LLCAuthor

Inspiring

We never found a solution to it, and like you, there's no clear reason and it does appear to be random. We know there is nothing wrong with the email addresses we're sending to.

We can do a small bulk mailing to a few hundred people, including ourselves, and find a small percentage end up in the undelivr folder, we immediately drop them back in the spool and they send fine, sometimes a few don't , repeat the process, and out they all go, rather annoying

D

Dan_Bracuk

Inspiring

This has been happening to us for years so we set up a couple of scheduled jobs to handle it. The first one moves the files from the undeliverable folder to the spool and sends a notification that this has happened. The second runs 15 minutes later and checks the undeliverable folder. If it finds anything, it send notification and then we check to see what happened.

A

ACS LLCAuthor

Inspiring

Wondering if anybody has any solutions to this ongoing problem

I am still seeing perfectly good emails (even emails back to myself) going into the undeliver folder, drop them back into the spool and sometimes they do it again, sometimes they go through with no problem.

Thanks

Mark

D

DJ Smith

Inspiring

I've been seeing the exact same problem on our VPS starting two days ago.

Running CF9.0.1 on Windows server 2008

"Error","scheduler-0","02/15/12","14:02:47",,"Exception reading response"

I did a restart on the CF server so maybe that will help some.

Doug

A

ACS LLCAuthor

Inspiring

I already tried reboots, did not seem to make any difference

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded