CFMAIL messages wrongly moved to Undelivr Folder

Report · Aug 06, 2007

I'm experiencing a problem with CF7 occasionally moving into the Undelivr folder emails that were actually sent (and received). I have a scheduled task that hourly moves files from the Undelivr folder back into the Spool folder, and this has resulted in emails being sent multiple times on occasion. For example, I have CF send me an email at 3:00 a.m. every morning. The other day I receieved it 3 times, spaced an hour apart. I would have received it a fourth time, but I found the email in the Undelivr folder and deleted it so the routine would not dump it back into the Spool folder at the top of the next hour.

Here are the ColdFusion log entries that were generated for the email I described above:

mail.log:
03:01:12 Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out
04:01:09 Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out
05:01:17 Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out
06:01:10 Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out

mailsent.log:
03:01:12 Moved undelivered mail: Mail47741.cfmail to C:\CFusionMX7/Mail/Undelivr directory
04:01:09 Moved undelivered mail: Mail47741.cfmail to C:\CFusionMX7/Mail/Undelivr directory
05:01:17 Moved undelivered mail: Mail47741.cfmail to C:\CFusionMX7/Mail/Undelivr directory
06:01:10 Moved undelivered mail: Mail47741.cfmail to C:\CFusionMX7/Mail/Undelivr directory

exception.log:
03:01:12 Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1090) at com.sun.mail.smtp.SMTPTransport.issueCommand(SMTPTransport.java:1019) at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:942) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:391) at coldfusion.mail.MailSpooler.deliver(MailSpooler.java:795) at coldfusion.mail.MailSpooler.sendMail(MailSpooler.java:704) at coldfusion.mail.MailSpooler.deliverStandard(MailSpooler.java:984) at coldfusion.mail.MailSpooler.run(MailSpooler.java:949) at coldfusion.scheduling.ThreadPool.run(ThreadPool.java:201) at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:70)

There are 3 more identical entries in the exception.log for the additional attempts to send this email.

How do I stop CF from moving into the Undelivr folder an email that actually got sent? Is this a CF problem, a Java problem, or a mail server problem? Is there a setting somewhere I can tweak?

CFMX7 Standard Edition v. 7,0,2,142559
Windows 2003
Java v.1.4.2_12
Java VM v.1.4.2_12-b03

Any ideas?

Joy

Report · Aug 06, 2007

Hi,

Its seems to be an internal bug for cfmail, would you check these hotfixes might theres a fix for cfmail.
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_17883&sliceId=2#MX702

Thanks

Report · Aug 07, 2007

Thanks for the reply.

I followed instructions in technote kb402001 but neither the hotfix hf702-65414 nor adding -Dcoldfusion.spooltimeout=90 to the java.args entry in jvm.config solved the problem. I'm still getting "java.net.SocketTimeoutException: Read timed out" entries in mail.log for mail that is getting moved to the Undelivr folder even though it was actually sent.

Any other ideas on how to keep Sent email out of the Undelivr folder?

Thanks,

Joy