ColdFusion 2023 ODBC Server - Persistent Event Viewer Error: TCP/IP, connection reset by peer

[Madhabdhk]

Hi everyone,

I’m encountering a recurring issue with ColdFusion 2023 (Update 13) specifically on our PROD DMZ server. We have six ColdFusion servers across different environments — DEV, ACPT, and PROD — each with internal and DMZ configurations. Interestingly, this issue is only occurring on the PROD DMZ server; all other environments, including PROD internal, are functioning normally. The issue is reflected in the Windows Event Viewer, where I’m seeing repeated entries like this:

The description of the error is: The description for Event ID 0 from source ColdFusion 2023 ODBC Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. ColdFusion 2023 ODBC Server@LOCALHOST, ErrorCode=2310, ErrorMessage=TCP/IP, connection reset by peer

This seems to indicate that the ODBC Server is attempting to communicate over TCP/IP but the connection is being reset, possibly by the ODBC Agent or another component. Interestingly, the error follows a consistent pattern, it starts around 5:03 PM AWST and stops around 2:18 AM AWST. Additionally, the server is configured to restart daily at 4:00 AM as part of a scheduled maintenance routine. 

I can see both the ODBC Server and ODBC Agent services are running. I have also reviewed firewall and could not see any blocks. While the ColdFusion installation appears intact, I haven’t yet attempted a repair or reinstallation of the ODBC components specifically. Can anyone help me understand what might be causing this issue or suggest steps to resolve it? I’m not sure if this is a configuration issue, a corrupted component, or something environmental specific to the DMZ.

Any insights would be greatly appreciated.

[BKBK]

Was MS Access or some other ODBC datasource ever configured on  the PROD DMZ server? If so, there could still be remnants of it in the installation? 

[Madhabdhk]

Hi @BKBK 

No, we are not currently using any MS Access or other ODBC-based data sources on any server. All of our data sources in ColdFusion Administrator are configured using JDBC drivers, specifically for SQL Server and Oracle databases. I’ve also confirmed that there are no entries listed in the Windows ODBC Data Source Administrator, which further supports that ODBC is not in use.

[Charlie Arehart · Accepted solution]

Since you don't use any odbc data sources in cf, you can just stop and set to disabled those two cf odbc services. It's a mistake that recent cf installers (including even cf2025) enables them, without any request for us to confirm or deny it. 

[Madhabdhk]

Thanks, @Charlie Arehart, really appreciate the clarification! I’ll go ahead and disable those services as suggested. 

Best Regards,

Madhab Dhakal