Coldfusion Server Monitoring - Not Working

[ciaranarcher]

Hi there.

I am trying to launch the Coldfusion Server Monitor on a Windows Server 2003 (Web Edition) machine running Coldfusion 8 (ver. 8,0,0,176276). It is running in stand-alone configuration.

The pop-up window launches as http://www.mydomain.com/CFIDE/administrator/monitor/launch-monitor.cfm. However, I get a Flash dialogue box then with the error information 'ColdFusion Server is unavailable'. The dialogue box also has a place to fill out the server details (such as port number and username/password). All of this info seems in order, and again the error message is to do with it thinking that Coldfusion is not running. Obviously the CF server is available, but perhaps the server monitor can't see it.

The interesting thing is that on some other boxes we have that run Windows Web Server 2008 and the same version of CF, we have NO PROBLEMS launching the CF Server Monitor.

Obviously I am missing something here. Has anyone come across this issue. Any and all replies are greatly appreciated!

Many thanks, Ciarán

[Charlie Arehart · Accepted solution]

Ciarán, I think you'll find the answer here:

http://carehart.org/blog/client/index.cfm/2008/11/7/cf911_cf8mon_cf_unavailable

The bottom line is that I've found a clear instance of the error you report being due to the wildcard mapping in IIS being set to use the option, "verify that file exists". Unchecking it solved the problem. There's still more that I discuss, including another option to consider.

Hope that helps someone.

[ciaranarcher]

Many thanks Charlie, that solved the problem for me. With this success on a Monday morning, it's going to be a great week :)

Thanks again,
Ciarán

[Charlie Arehart]

Glad I could help, Ciarán.