Legend

Question

datasource verify all error since hotfix with CF8 and CF9

Forum|Forum|14 years ago
June 20, 2011
3 replies
5149 views

Hi,

On CF8.0.1 and CF9.0.1 since applying hotfix:

http://kb2.adobe.com/cps/907/cpsid_90784.html

Selecting verify all connections in CFadminUI Data & Services > Data Sources gives an error:

There was an error accessing this page. Check logs for more details.

CFadmin UI > Debugging & Logging > Log Files > application.log > reports:

There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected.

C:\ColdFusion9\runtime\logs\coldfusion-out.log reports:

Warning [web-16] - There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected.

C:\ColdFusion8\runtime\logs\coldfusion-out.log reports:

Warning [jrpp-3] - There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected.

Why won't all datasources verify since hotfix?

Thanks in advance, Carl.

This topic has been closed for replies.

Charlie Arehart

Community Expert

To the original poster above, reporting that he gets an error once logged into the Admin, where certain operations give him "There was an error accessing this page, check logs for more details.", there is indeed a workaround for that issue. And some folks here share some things that work but none really put their finger on this real issue.

Basically, it's a duplicate cookie problem for the CF session cookie(s). There are in fact a few solutions to that, and I discuss the problem and those workarounds in a blog entry I just created:

'CF911: Solving problem in #ColdFusion Admin getting "error accessing this page" on certain actions'

http://www.carehart.org/blog/client/index.cfm/2014/4/10/CF_Admin_error_about_error_accessing_this_page

Hope that may help some readers here.

/Charlie (troubleshooter, carehart. org)

A

Anonymous

Hello,

I am getting this same error in ColdFusion 10. Thinking I did this simple install incorrectly., I performed it three times and each time created four Instance in the "Instance Manager". Even more frustrating is that it seem random which Instance works and which one's fail, when Updating in the ColdFusion administrator and on most pages that allow updates configurations. In my 15+ years as a CF developer this is the most frustrating CF Admin interface ever, and what I would consider a critical bug.

Steve

Charlie Arehart

Community Expert

Steve, I’m sorry to hear of the challenge you’re facing, but I doubt anyone here will be able to help you resolve this remotely (just over the web/email). I appreciate you may not have been seeking that and just wanted to express your frustration.

Since you’ve been around so long, you may know that traditionally you could open a support ticket with Adobe, and if your problem proved to be a bug, they would refund the cost of opening the support ticket. I can’t find ready confirmation of that, but you can call Adobe Sales at 1-800-585-0774 to ask. (I looked on their various pages, such as those for workgroups and individuals at http://www.adobe.com/support/programs/workgroup/gold_silver/, but the links for single incident support just go to the store, not any specific page. I used the chat system to ask about it, and I was given that number to call.

All that said, there’s a real chance you could have something on your end that’s causing things, though I appreciate that you feel you’ve tried things repeatedly from scratch, to no avail.

If you have difficulty getting resolution through Adobe, I’ll note that there are a number of other folks who provide CF server troubleshooting support. I keep a list of them here: http://www.cf411.com/cfconsult (including myself and several others). While these folks cannot offer the same deal (refunding for their time if it’s a bug), I’ll say that if you want to contact me off-list (Charlie@carehart.org), I have a proposal for you that could end up being no-cost for you.

/charlie

/Charlie (troubleshooter, carehart. org)

M

martypaz

Participating Frequently

I had the same issue but was in CF10. It turns out the problem caused when trying to add a datasource or even 'verify all connections':

"There was an error accessing this page. Check logs for more details.

Click here to login"

Was caused by using the Safari browser for the cf admin page. Everything works okay in IE.

Additional note which fixed it for me ...

I was having the same problem saving ANY settings while using FireFox - Internet Explorer was OK (Luckily I tried it even given my adversion to using it) so as a test I assumed it was somehow related to cookies.

This was a new server so I had to change the Use J2EE session variables to Yes - Once that was done, FireFox worked perfectly - This may not cure all ills but may help some people.

Martin

C

carl type3Author

Legend

Hi,

For CF9 I notice verify all datasouces works when using CF Server Manager:

Thanks again, Carl.

W

wallyrandall

Participant

I get the same error on both CF8 and CF9 development servers with the Hotfix applied. This hotfix is buggy. I would NOT install it until Adobe resolves these issues. It is NOT ready for production systems. We should keep testing it in development as we need to find all the errors in this hotfix.

I have 11 servers to upgrade so installing this 14 step hotfix more than once is not an option.

J

jfrobishow

Known Participant

I confirm, same error here on production system.

Yet ANOTHER stellar update from the folks at Adobe... way to go. HF 1 had issues as well, do they bother testing those things?

We're given the choice between a buggy fix or leaving ourselves expose to DDOS and CSRF...

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