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viktorchan
Participant
March 17, 2016
Answered

How to fix 2016 Cold Fusion Admin screen white blank page ?

  • March 17, 2016
  • 2 replies
  • 3243 views

We install ColdFusion 2016 on Window 2012 server with IIS 8.5. It works fine for couple days, then the admin screen login in screen return blank white page.

After play with security and IIS setting, we re-installed ColdFusion and it comes back. After a week, it happens again. What could cause that ?

Thanks

    This topic has been closed for replies.
    Correct answer rahul_u

    Hi Victor,

    As we discussed over phone, ColdFusion administrator needs to be accessed from internal port 8500 from CF 2016 onwards.

    Thanks,

    Rahul

    2 replies

    rahul_u
    Community Manager
    rahul_uCommunity ManagerCorrect answer
    Community Manager
    March 18, 2016

    Hi Victor,

    As we discussed over phone, ColdFusion administrator needs to be accessed from internal port 8500 from CF 2016 onwards.

    Thanks,

    Rahul

    WolfShade
    WolfShade
    Legend
    June 7, 2016

    I thought that was only if the CF server was using the built-in webserver?  The OP is apparently using IIS 8.5.  Or did they change it in CF2016?

    V/r,

    ^_^

    quigtj1234
    quigtj1234
    Participant
    June 7, 2016

    That's a little confusing.  If you have the built-in webserver serving the pages, then you should not be able to access it from IIS.  If you have the wsconfig set for IIS, then you should not be able to access CFAdmin via the built-in webserver.

    Which did you select during the wsconfig?

    V/r,

    ^_^


    wsconfig: IIS points to the particular CF server.  I'm not sure how that's relevant to what the built in web server is doing.

    IIS > Instance via wsconfig

    built in web server - not really even sure how it's set up to connect to a particular instance, although I'm guessing in server.xml (i.e. doesn't use wsconfig)

    Right?

    A
    Community Manager
    AbhishekJhaCommunity Manager
    Community Manager
    March 17, 2016

    Hi Viktor,

    It looks like you are already in touch with one of our team members for this issue. We will look into this issue.

    Thank You,

    Abhishek

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