new fonts not work in cfdocument pdf and cfreport ( CF2021 - linux )

[[Projects]28660639tixy]

hi all, I'm having a problem with the implementation of new fonts to be used both in the cfdocument to create a pdf and in the cfreport. As you can see in the picture I downloaded the .ttf files and put them exactly in that path and put the correct path inside Font Management on the administrator cf . The folder exists and the path is right, I restarted CF but there is no way the fonts are displayed in both cfdocument and cfreport. Always use a default font, how can I fix this?

[Vikram Kumar M]

@[Projects]28660639tixy  Could you please let me know the update level of the ColdFusion?

Thanks,

Vikram

[[Projects]28660639tixy]

Hi Vikram,

these are the setting of coldfusion 

Server Product	ColdFusion 2021
Version	2021,0,04,330004
Edition	Standard
Operating System	UNIX
OS Version	5.15.0-1028-aws

[[Projects]28660639tixy]

@Vikram Kumar M

[[Projects]28660639tixy]

the operating system is linux

[Vikram Kumar M]

@[Projects]28660639tixy Please contact us at cf.install@adobe.com to investigate this issue further.

Thanks,

Vikram

[BKBK]

Was the problem resolved? If so, could you please share the solution.