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Jansolo
Participating Frequently
April 28, 2006
Question

The 500 null problem

  • April 28, 2006
  • 6 replies
  • 1759 views
I have read lots of posts that kind of go off into the land of code and gibberish. I have just installed CFMX 7.0.1 (the stand alone version) for OS X. I get coldfusion running, go to log into the Administration area and when I have entered my password, the screen gives a blank page with "500 null" in the top left corner. I have installed and re-installed (and even stayed up until 4am this morning trying to find a solution!) but to no avail.

Is there anyone, who in laymans terms can tell me WTF is going on?!?!?!?!?!?!?!

Thanks in advance

Jansolo
    This topic has been closed for replies.

    6 replies

    M
    MJRamp
    Participant
    May 6, 2006
    I'm also having this problem on 10.4.6 with the latest udpates from Apple. When you review the various logs associated with the CF Server it appears that the Admin app is calling an encryption algorithm that can't be found in java.lang. My guess is the latest JVM update from Apple causes this. Java -version returns "build 1.5.0_06-112". I suspect a downgrade to 1.4.2_09 or earlier might fix this but I haven't tried it. Can someone from Adobe speak authoritatively on this?

    Below is the first part of the error produced when I try to get to the admin pages. You can find this in <cf_install_dir>/logs/cfserver.log

    05/06 07:35:06 error
    [1]java.lang.RuntimeException: Encryption algorithm not found
    at com.verity.security.k2.K2Encrypt.<clinit>(Unknown Source)
    at com.verity.administration.VAdmin.<init>(Unknown Source)
    at com.verity.api.administration.VAdministration.<init>(Unknown Source)
    at coldfusion.tagext.search.Utils$1.run(Utils.java:304)
    at java.security.AccessController.doPrivileged(Native Method)
    at coldfusion.tagext.search.Utils.adminConnect(Utils.java:301)
    at coldfusion.tagext.search.CollectionTag.doActionCreateOrMap(CollectionTag.java:225)
    at coldfusion.tagext.search.CollectionTag.doStartTag(CollectionTag.java:146)
    at coldfusion.runtime.CfJspPage._emptyTag(CfJspPage.java:1915)
    at cffinish2ecfm163368097._factor3(C:\blackstone_updates\cfusion\wwwroot\CFIDE\administrator\setup\finish.cfm:303)
    at cffinish2ecfm163368097._factor7(C:\blackstone_updates\cfusion\wwwroot\CFIDE\administrator\setup\finish.cfm:226)
    at cffinish2ecfm163368097._factor9(C:\blackstone_updates\cfusion\wwwroot\CFIDE\administrator\setup\finish.cfm:94)
    at cffinish2ecfm163368097.runPage(C:\blackstone_updates\cfusion\wwwroot\CFIDE\administrator\setup\finish.cfm:1)
    M
    MJRamp
    Participant
    May 6, 2006
    All,

    I've tested the JVM downgrade to 1.4.2, reinstalled CF and everything works right out of the box. I found a nice shell script that will identify what JVMs are installed on your machine and allow you to set which one is active. I suggest you downgrade your JVM to 1.4.2 and uninstall. Reinstall with 1.4.2 active and everything will work great. The shell script was on OS X Hints which is a great site. The instructions are here: http://www.macosxhints.com/article.php?story=20060121171126988.

    Hope this helps everyone.

    Mike
    O
    oladu
    Participating Frequently
    May 6, 2006
    MJRamp,

    I am not sure what your exact steps were, but I tried changing the Java version to 1.42 in the preference and other method and I still get a 500 Null. Thanks for help. I am determined to find a solution to this. I am kind of surprised that no one at Adobe/macromedia is willing to offer a solution or comment. So much for retaining new Cold fusion users!
    A
    ahnc
    Participant
    May 3, 2006
    I installed the CF Dev edition (multiserver config) on WIN XP and my license.properties file only has the following 2 lines:

    previous_sn=
    sn=

    On a different track than the license.properties file ...

    I got the same 500 error with my CFMC but it was happened when I enabled the CF sandbox security. In MX 7.0.1, you have to add security arguments to your jvm.config file (search for jvm.config in your CF install directory). If you've enabled CF security, read this article, add the arguments, and restart CF.
    http://www.adobe.com/go/343d0d2c

    B
    BB86182
    Participant
    May 4, 2006
    Regarding license.properties - I compared the file on my OS X 10.4.6 system (where CFMX7 gets the 500 NULL error) and the file on my OS X 10.3.9 system (where everything works fine). There is no obvious difference which would account for the 500 NULL error. I get the same sequence of characters on the appserver and vendor lines mentioned in an earlier reply, so that appears to be normal. The 2nd line of the file appears to be a date/time stamp when CFMX7 is started, not the install date/time, so the file is written successfully on both my systems.
    W
    woodrow1856
    Participant
    May 1, 2006
    I too believe it is related to Tiger and recent updates, specifically the Java update. I actually had to revert to 1.42(?) to even get the installer to work right... so that is likely the problem.

    I downloaded the 7.01mx installer file for OS X - do I need to install Jrun also, or is it packaged into the installer file now? There is not a lot of info out there on this recent version it seems...

    B
    BB86182
    Participant
    May 1, 2006
    I found something that indicated JRUN4 is installed as part of CFMX7, however when I looked for it, it was no where to be found. I located the JRUN4 Developer install from Macromedia/Adobe, installed it, reinstalled CFMX7, and I still get 500 NULL. Go figure. What does Adobe have to say about this (officially or unofficially)?
    J
    JansoloAuthor
    Participating Frequently
    May 2, 2006
    Well, even though I know how frustrating it is I am glad I am not alone.

    Is it possible in OS X Tiger to revert back to an earlier version of Java? Is that the problem?

    Also does anyone have a copy of the coldfusion version before this version? I could then reinstall like I had it before!! Macromedia have been as useful as a paper condom in all of this, stating that they won't give support on the developer edition and that they can't give out copies before 7.0.1!!
    B
    BB86182
    Participant
    May 1, 2006
    I have an old system running OS X 10.3.9. I loaded ColdFusion MX 7 on it and everything works as advertised, including Administration, without the 500 null problem. Not the solution I was looking for, but I can limp along using the remote CF Server until the real problem is resolved. My suspicion is "Tiger, with the latest updates" may be part of the problem.
    W
    woodrow1856
    Participant
    May 1, 2006
    WOW! finally others with this problem! Let's keep this active til we find an answer. This is KILLING me! I have the exact same problem. Luckily CF is at least running, I did a test with a little date code on my homepage and it parses the date correctly, but I can't get to the admin to do anything serious.

    I'm on Tiger, with the latest updates.
    A
    Anonymous
    May 1, 2006
    I, too, have experience the 500 NULL.

    We have a development box which has an internal and an external IP address. When I clear the variables, I get the 500 NULL error on the external site (at the bottom after all page loads) but I do NOT get it when I surf thru the internal IP address. Very curious.

    We are running the CFMX 7.0.1 on a WIN2k3 web ed box.

    So, once again, if anyone (Macromedia?) can off insite as to where this is coming from, we'd all appreciate it.
    B
    BB86182
    Participant
    April 30, 2006
    Just to let you know you are not the only one having this problem. Unfortunately I have not been able to get past the 500 problem either. Good luck.
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