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Answered

The packages repository https://www.adobe.com/go/coldfusion-packages is not accessible

Forum|Forum|1 year ago
December 6, 2024
3 replies
5402 views

Hi, since yesterday I'm getting the following error when trying to install packages on Coldfusion 2021

cfpm_audit.log

The packages repository https://www.adobe.com/go/coldfusion-packages is not accessible. You can only load the packages that are available locally in the /usr/local/lib/CommandBox/server/serverHome/adobe-2021.0.04.330004/WEB-INF/bundles directory.

https://www.adobe.com:443: Connection Reset on the imagem attached

I tried to install on my personal computer at home and at company computer.

Correct answer Priyank Shrivastava.

Hi All,

We are aware of it and we are working on it. There is a redirection issue with the URL.

If you want to install the packages, here is the workaround.

Copy this URL - https://cfmodules.adobe.com/cf2023/bundlesdependency.json in Packages Settings and Submit.

It will directly hit the URL and install the packages.

Priyank Shrivastava.

Correct answer

Community Manager

Hi All,

We are aware of it and we are working on it. There is a redirection issue with the URL.

If you want to install the packages, here is the workaround.

Copy this URL - https://cfmodules.adobe.com/cf2023/bundlesdependency.json in Packages Settings and Submit.

It will directly hit the URL and install the packages.

Thanks, Priyank Shrivastava

cindyt72591385

Participating Frequently

We are having the same issues on CF 2021 as well. We also cannot get the CF server to start up after installing this on Azure App Service. We've not had issues with previous versions of CF2021, just with CF2021 update 16 and 17. Once it is installed and we use Kudu to install the packages, we start the app service. Confirm that the app service is running and then look at any packages not installed. When we try to "install all" again, it gives us the notice that the ColdFusion service is not running and the packages will be installed once the server is up and running again.

cindyt72591385

Participating Frequently

Charlie, thank you for your response.

We've checked all of our URLs and paths and each are set at the default and have been at the default, so that was not the issue.

For the WAR file, we're currently working through trying to create that through the CF Admin GUI as opposed to the other way we've been creating them, so I will update once we've finished that aspect of it.

Additional update:

I've deleted the deployment slot in Azure where I had deployed the update 18 WAR file. I created a new one and walked through my normal deployment steps and this is what I'm finding today:

After deployment, go into Kudu and drill down to the \web-inf\cfusion\bin folder and running the .\cfpm.bat and then "install all" command
Restart the Azure App Service
After restart, go back into Kudu and drill down to the ...\bin folder and run the .\cfpm.bat and "install all" again. There are only 5-6 packages that are not installed at this point. (e.g. presentation, sqlserver, azureservicebus, azureblob, awslamda, awsdynamodb).
Restart the Azure App Service again and follow the step 3 again.

After each install and restart of the Azure App Service, I'm still receiving the message in the .\cfpm through Kudu that the "ColdFusion server is not running" and the packages will install once the server is up and running.

What still does not make sense with that message, we are able to access the CF Admin page via the web browser and attach the DB so we can bring our website up. We are able to access our website and complete most functions minus the ones that require any of the packages that are not installed. I am going to try to install the remaining packages one at a time by doing the "install (package name)" command instead of the install all then restart and see if that works. Again - not sure why this is occuring as we did not have this issue prior to update 16 being released.

Here's the message that I receive:
cfpm>install presentation
presentation (2021.0.14.330296) package and its dependencies have been downloaded successfully.
The package and its dependencies have been downloaded successfully. ColdFusion server is currently not running. The package will be installed automatically once server is up.

D

Dave Watts

Community Expert

I just noticed you specified "connection reset" as the error, too. That typically means the client (CF) isn't able to validate the certificate, usually because it or one of the certificates in the validation chain has expired. I'm not sure if CF does anything in that case to fix the problem, but if it can't get there and you can (from the console using wget or curl and a non-root user), that's what I'd look for.

Dave Watts, Eidolon LLC

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Dave Watts

Community Expert

Normally, this indicates a network error of some sort rather than a CF-specific problem. Can you use wget or curl while logged into the shell (not as root) to go to the packages repository? If not, you or your network administrator may have blocked direct access. Can you see if there's a proxy server being used? CF won't know about that in some cases. In the short term, you can download the packages manually, then point CF to the internal location instead of the default one.

If this just happened immediately after a CF update, look for update-specific issues or bugs. You might be able to do that at the official Adobe bug tracker (https://tracker.adobe.com/). You should tell us if that's the case, too.

Dave Watts, Eidolon LLC

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Rafael MartinesAuthor

Participating Frequently

Hi, thanks for the answer this didn't happened after an update I was just deploying some new code on homologation server and this happened on the images attached