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Web Page throwing a 500 error

New Here ,
Jan 03, 2012 Jan 03, 2012

I have a Coldfusion server (IIS7) with three websites on it. One of them is throwing a 500 error. If I put up a regular html page it loads fine, but .cfm pages do not. I'm not sure why. Can anyone help?

Coldfusion 9.0

IIS 7

Server 2008

Thanks,

Melinda

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Community Expert ,
Jan 03, 2012 Jan 03, 2012

That is not enough information for anyone to answer your question.

What's in your CF log files? What is the exact error message? If you're not getting an error message, can you try using another browser?

Dave Watts, CTO, Fig Leaf Software

Dave Watts, Eidolon LLC
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New Here ,
Jan 03, 2012 Jan 03, 2012

Sorry Dave. I get this in all browsers:

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

I turned on Failed Request Tracing in IIS and it returns this:

ModuleName

IsapiModule

  Notification

128

  HttpStatus

500

 

HttpReason

Internal Server Error

HttpSubStatus

0

ErrorCode

2147942593

ConfigExceptionInfo

Notification

EXECUTE_REQUEST_HANDLER

ErrorCode

%1 is not a valid Win32 application. (0x800700c1)

118550071148566169406895 

The Application pool for this site has 32 bit apps enabled.  I also looked at the ColdFusion logs and it almost seems as if ColdFusion does not "see" the site since there is no mention of it in the logs.

I am curious about whether or not I need to use the Web Server Configuration Tool, but I am concerned about blowing up a site that is already on the box and functioning.

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Community Expert ,
Jan 07, 2012 Jan 07, 2012

Well, yes, you'll probably need to run the Web Server Configuration Tool. When that was initially run, did you connect the three web sites individually to CF? Or did you connect "all" web sites to CF all at once? If you did the former, it should be pretty easy to delete and recreate the connection for just that one site to CF. If you did the latter, the functioning site will not work while you're reconnecting everything, and the possibility exists that you may break that one too, so I'd make sure you scheduled an outage around this work.

Dave Watts, CTO, Fig Leaf Software

Dave Watts, Eidolon LLC
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New Here ,
Jan 11, 2012 Jan 11, 2012
LATEST

Hi Dave,

When I originally set up the server there was just one site on it for which I ran the Web Server Configuration tool. I run it each time I add a site even though ALL is listed when I launch it.

I finally opened a ticket with Adobe and they ran the Web Server Configuration tool which did not solve the issue either. They are not sure what the problem is, either.

s@adobe.com> 1/7/2012 10:52 AM >>>

Re: Web Page throwing a 500 error created by Dave Watts ( http://forums.adobe.com/people/Dave+Watts ) in ColdFusion - View the full discussion ( http://forums.adobe.com/message/4123731#4123731 )

Well, yes, you'll probably need to run the Web Server Configuration Tool. When that was initially run, did you connect the three web sites individually to CF? Or did you connect "all" web sites to CF all at once? If you did the former, it should be pretty easy to delete and recreate the connection for just that one site to CF. If you did the latter, the functioning site will not work while you're reconnecting everything, and the possibility exists that you may break that one too, so I'd make sure you scheduled an outage around this work.

Dave Watts, CTO, Fig Leaf Software

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