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HTTP Status 500 - java.lang.NullPointerException help

New Here ,
Aug 04, 2016

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Hello everyone. I am in need to some help. I am migrating servers, and I am getting this error. I can't even get to the CF Admin. What do I do? My google-fu has not been very good on this error.

HTTP Status 500 - java.lang.NullPointerException


type Exception report

message java.lang.NullPointerException

description The server encountered an internal error that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: java.lang.NullPointerException coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:129) coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422) org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:198) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313) java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) java.lang.Thread.run(Unknown Source) 

root cause

java.lang.NullPointerException coldfusion.CfmServlet.init(CfmServlet.java:97) coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:121) coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422) org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:198) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313) java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) java.lang.Thread.run(Unknown Source) 

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.52 logs.


Apache Tomcat/7.0.52

Adobe Community Professional
Correct answer by BKBK | Adobe Community Professional

Yes, you should uninstall, delete all Coldfusion folders and files, then re-install. You will be glad to hear that I installed Coldfusion 11 on Windows Server 2012 R2 a few weeks ago without any problems.

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HTTP Status 500 - java.lang.NullPointerException help

New Here ,
Aug 04, 2016

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Hello everyone. I am in need to some help. I am migrating servers, and I am getting this error. I can't even get to the CF Admin. What do I do? My google-fu has not been very good on this error.

HTTP Status 500 - java.lang.NullPointerException


type Exception report

message java.lang.NullPointerException

description The server encountered an internal error that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: java.lang.NullPointerException coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:129) coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422) org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:198) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313) java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) java.lang.Thread.run(Unknown Source) 

root cause

java.lang.NullPointerException coldfusion.CfmServlet.init(CfmServlet.java:97) coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:121) coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422) org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:198) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313) java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) java.lang.Thread.run(Unknown Source) 

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.52 logs.


Apache Tomcat/7.0.52

Adobe Community Professional
Correct answer by BKBK | Adobe Community Professional

Yes, you should uninstall, delete all Coldfusion folders and files, then re-install. You will be glad to hear that I installed Coldfusion 11 on Windows Server 2012 R2 a few weeks ago without any problems.

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Aug 04, 2016 0
Adobe Community Professional ,
Aug 04, 2016

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First, forget about proceeding with this installation. The messages suggest that it is incomplete. That is typically the kind of error you get when you attempt to install a new Coldfusion version or update on an existing installation.

Try to uninstall or to reverse whatever you have done, and return to the previous, clean starting position. You could then share with us

your existing Coldfusion version and build, your Operating System and what you intend to achieve.

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Aug 04, 2016 0
New Here ,
Aug 05, 2016

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So should I uninstall and reinstall ColdFusion? I am working with a new server running Windows Server 2012 R2. ColdFusion version is 11. No hotfixes or anything yet. I'm trying to migrate from CF11 on a server running Windows Server 2008.

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Aug 05, 2016 0
Adobe Community Professional ,
Aug 05, 2016

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Yes, you should uninstall, delete all Coldfusion folders and files, then re-install. You will be glad to hear that I installed Coldfusion 11 on Windows Server 2012 R2 a few weeks ago without any problems.

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Aug 05, 2016 0
New Here ,
Aug 05, 2016

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Thank you for the advice, I uninstalled and reinstalled and everything works again!

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Aug 05, 2016 0
rahul_u LATEST
Adobe Employee ,
Aug 05, 2016

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