Color profile jpg problem

Report · May 05, 2020

Hi, I am a self-taught illustrator. I'm using a graphic tablet with adobe illustrator. I usually draw in illustrator and then I use photoshop for shadows. But when I export the image in jpeg from PSD, the colours change completely. I use RGB as color profile in illustrator. Then in photoshop I select "use the embedded profile (instead of the working space)".

When I export in jpeg I select "included color profile". When I open the image through Google Chrome (e.g. after the storage in Dropbox), colors are different. But when I open the exported jpeg image again in photoshop, colors are the same of the original.

What's wrong in this process? Thank you for your help.

Report · May 05, 2020

Let me move this to the Get Started forum for you, where you are more likely to receive an answer to your question since it involves two programs and I'm not sure which may be causing the issue. Someone there might know.

The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

Report · May 05, 2020

RGB is a Color Mode, what Color Space, such as sRGB, are you using?

In Response To Derek Cross · May 05, 2020

I use sRGB in illustrator and in photoshop.

Report · May 05, 2020

Chrome is color managed, and should display the same as Photoshop, even if the profile is not embedded, because it will assign sRGB to untagged images.

But the correct and safest procedure is to check both Convert to sRGB and Embed profile when exporting.

When two color managed applications don't match, it might be caused by a defective monitor profile.

Are you on Mac or Windows?

Please post screenshots that show the difference between Photoshop and Chrome.

Use the Insert photos button in the toolbar.

In Response To Per Berntsen · May 05, 2020

I'm on Windows.

This is the Chrome image

jpeg

This is the photoshop image

photoshop

Report · May 05, 2020

Then in photoshop I select "use the embedded profile (instead of the working space)".

What is your RGB working space in Photoshop?

Please post a screenshot of your color settings. (Edit > Color settings)

Report · May 05, 2020

Please try this to rule out a display profile issue, corrupt profiles can affect different applications in different ways:

Display profile issues

At least once a week on this forum we read about this, or very similar issues of appearance differing between applications.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelyhood, it seems.

The issue can affect different applications in different ways, some not at all, some very badly.

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it.

If you want to rule out pretty much the only issue we ever see with Photoshop, you can reset preferences, I never read of a preferences issue causing this problem though:

To reset the preferences in Photoshop:

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

To find out if this is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB. You can ADD sRGB if its not already listed.

And be sure to check “Use my settings for this device”.

(OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB instead).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manual set the control panel once you are doing this right.

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

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