Adobe connect can share screen with Admin login only!

[motivated_Lark15B9]

Thanks for your time!

Windows XP sp3

[Jorma_at_CoSo]

Admin login to what? Connect or Windows?

I don't recall there being an issue with Security/User Access Controls on Windows XP, but I suppose there could be in some very restrictive environments.

[motivated_Lark15B9]

Sorry! Login with Admin Rights to Windows XP.

[Nikhil Sharma]

HI llamca1,

Were you able to launched meeting in Add-in from the user where you were not able to share teh screen.

or not able to install add-in.

[motivated_Lark15B9]

Hi snikhil123,

Thanks for asking!

Yes. User able to join the meeting but don't have the share screen icon!

And the following connection test checked without error!

http://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm

[Jorma_at_CoSo]

Not having the Screen Share icon sounds like they were a the Participant level of permissions in the room, and needed to be promoted up to Presenter or Host to be able to share their screen.

Here is a screen shot, with the Participant on the left and a Host/Presenter on the right:

[Nikhil Sharma]

Yes it could be the reason that user logged in as a guest/participant and not having wnough permisisons to share teh screen.

just promote the usetr to presenter or host and it will start showing the  icon as mentioned in above image

[motivated_Lark15B9]

Thanks Jorma/snikhil123!

The host granted the rights! But just when we try with Admin login, the icon is there for me to share my desktop. When login as ordinary user, the icon is not there!