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Windows 11 build 22000.376 version 21H2
Re downloaded it again, no effect..
Windows 11 isn't upgraded from 10, It's clean install..
When I click email error log, log contains the following lines:
Connect App Setup
OS Version : 6.2 (9200) (0.0)
Total Memory : 8160952 KB
Core Count : 8 :: Arch : 0
Could not unzip payload
Screenshot is attached.
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Ive done the following too, still no effect:
Only open in browser works for now
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update:
appearently the log is going by this system:
https://en.wikipedia.org/wiki/List_of_Microsoft_Windows_versions
nt 6.2 9200 refers to windows 8.1 , which is weird and only cases that I saw such thing is where the package payload cannot properly detect windows major revisions or cpu arch, it mostly happens with older softwares where a specific version of windows implicitly unsupported( for example a lot of softwares made for up to Windows XP, don't work on windows 10 properly and some don't work at all)
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Guys, How can I report this to Adobe directly? Is it possible someone can confirm if they had such issue on windows 11 or similar case?
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Did you disabled Windows Zip and Cab compressed folders?
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Have you tried downloading the executable file rather than the tool for downloading the desktop app?
You can find it here, https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html, but the direct link to the instaler file is https://www.adobe.com/go/Connect11AppStandalone
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after months of using web version of Adobe Connect(due the facto that I couldn't get Adobe Connect Client to work), Im back at square one yet again
When I search for the issue my own post shows up..
So, I've comeback to confirm that none of the replies to this post, has worked for me as a solution...