Thawte SSL certificate not trusted?

[Guest]

I've been searching Google for solutions but haven't found anything. Had to enable SSL for the meeting server so that it would work from behind a firewall that was blocking the FMS. Bought a SSL123 certificate from a Thawte reseller. I installed it following instructions. Now when connecting to the meeting server brings up a message that the certificate was signed by an unknown authority, and then connectaddin generally crashes and I have to "Force Quit".

Does anyone know how to resolve this? Is it the certificate itself? Could it be configuration?

[Guest]

Need to add the "Intermediate CA Certificate" to the pem file, as per https://search.thawte.com/support/ssl-digital-certificates/index?page=content&actp=CROSSLINK&id=SO13881 (it took both my cert reseller and Adobe support several days to reach that conclusion - and the Adobe phone support person told me about this solution just as the email from my cert reseller came in!)

I just opened the pem file in notepad, copied and pasted the above cert under it (as per http://www.connectusers.com/forums/cucbb/viewtopic.php?pid=4315#p4315), fixed EOL characters, saved, restarted services and it worked.

[macchickpro]

THe instructions for apache are on a separate page (where to save the file and what to put in the apache server config file)

https://search.thawte.com/support/ssl-digital-certificates/index?page=content&actp=CROSSLINK&id=SO15464